Complaint Responses
Handles complaints professionally.
AI Prompt Generator
Craft an optimized prompt for any LLM in seconds.
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Great all-rounder for writing, code and analysis.
What this tool does
Handles complaints professionally.
When to use it
A customer is unhappy.
Prompt template
Write a response to this complaint: [complaint]. Apologize appropriately, address the issue and propose a resolution.
Example
Responding to a billing error complaint.
Common mistakes to avoid
- Defensiveness
- No accountability
Best practices
- Take ownership
- Offer a fair resolution
Frequently asked questions
Do I need Microsoft Copilot to use this Outlook tool?
No. You can generate the prompt here and paste it into ChatGPT, Claude, Gemini or Copilot. Copilot adds live access to your Outlook file, which is convenient but optional.
Will the AI change my original file?
No. FormelyAI only generates text prompts. You copy the result and apply it yourself, so you stay in control of your documents.