Customer Support
Writes helpful customer support responses.
AI Prompt Generator
Craft an optimized prompt for any LLM in seconds.
PDF, Word, Excel, CSV, text, Markdown, JSON, XML, HTML & code — up to 5 files, 10 MB each. Files are analyzed and never stored or shared.
Great all-rounder for writing, code and analysis.
What this tool does
Writes helpful customer support responses.
When to use it
You handle customer inquiries.
Prompt template
Write a customer support reply to: [customer message]. Be empathetic, solve [issue], and offer next steps.
Example
Responding to a delayed order.
Common mistakes to avoid
- Sounding robotic
- No resolution
Best practices
- Acknowledge feelings
- Offer a concrete next step
Frequently asked questions
Do I need Microsoft Copilot to use this Outlook tool?
No. You can generate the prompt here and paste it into ChatGPT, Claude, Gemini or Copilot. Copilot adds live access to your Outlook file, which is convenient but optional.
Will the AI change my original file?
No. FormelyAI only generates text prompts. You copy the result and apply it yourself, so you stay in control of your documents.